Appointments

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Appointments

Changes in GP Practice operating procedures: 

  • Patients will have to wait outside the practice before being called in with a phone call or until a member of staff comes to collect them when it is time for the appointment.
  • The patient should come alone unless the patient is a child or a minor.
  • The patient should not come with extra bags, coats, etc.
  • The patient should bring own face covering or mask.
  • Patients are to be let in by practice staff.
  • Alcohol gel should be used at the entry and exit.
  • At the entry forehead temperature will be checked.
  • Patients not to touch surfaces, door handles or use the toilets.
  • If patients are waiting in the waiting area with other patients, ensure that 2 metres distance is maintained.

 

How to Make an Appointment

Appointments may be booked in several ways:

Online

Submit an online consultation for  respond by the end of the next working day.

Click on this link to proceed: https://yeadingmedicalcentre.webgp.com/

 

Patients can book appointments up to 4 weeks in advance using

By Phone

Patients can book an appointment by calling reception on 020 8845 3434.

In Person

Patients can visit the surgery and book an appointment with the receptionist.

Who do I see?

For information on how best to be seen at the Surgery, select the service or condition you require.

Appointment Types

We offer a range of different appointments at the surgery:

Routine appointments and Clinics

Pre-bookable for up to 4 weeks ahead. Please review our Surgery Clinics to see if the practice offers your appointment type, and duration of appointment needed.

Saturday morning/Commuter appointments

We offer a limited number of appointments to see a doctor or nurse at the other Ealing GP Access Centres in Ealing. Talk to the practice receptionists to find out more or to book an appointment, subject to availability.

See Ealing GP Access Centres for further details.

Same day emergency appointments

If you have an urgent problem, our reception staff can inform the duty doctor so that they can contact you and see how best to deal with the problem. At busy times there may be a long delay before the duty doctor is able to contact you. It is really helpful if you can tell the receptionist a bit about your problem and why you think it can not wait. This information helps the on call doctor prioritise calls based on clinical need. The doctor may ask you to come to the surgery for a face to face assessment depending on the problem.

Please make sure we have the correct contact details for you and that you will be able to answer when the doctor calls. If your condition deteriorates while you are waiting, please call us back so the duty doctor can be informed and your call can be prioritised accordingly. For more advice about what to do in an emergency, please visit our Emergencies page

Choice of Doctor

We strive to provide continuity of care to our patients. You can book with a doctor of your choice, however there might be a wait for this. If you need to be seen urgently, we will aim to provide a consultation with the doctor on duty. Our reception team are asked to find out the reason for your appointment to be able to signpost you to the most suitable appointment. Please help us to help you. We have a zero tolerance policy towards any physical or verbal abuse towards our staff.