Monthly Archives: November 2022

Telephone System Down 22.11.2022

Dear Patient,

Please note that our telephone system went down at about 8:20 this morning and the technical team is still working on the issue. You are able to call in and be placed on the queue, but once our reception team picks up the call there is no sound.

Please note we are able to make calls out, so if you have a scheduled telephone appointment this will still take place.

Extended Hours Clinics

Dear Patients,

Our Extended Hours clinics have been outsourced at a Primary Care Network (PCN) level and our receptionists will be able to offer you an appointment Monday to Friday 18:30-20:00 and Saturdays 09:00-17:00.  Please be aware that these appointments are limited and designed for patients that are unable to reach the surgery during opening hours.

Thank you!